Shipping policy
Processing time: 2- 3 weeks (off peak), 3 - 4 weeks (peak)
Local shipping: 3-5 business days from date of dispatch
Processing time : 3 business days
Local shipping: 3-5 business days from date of dispatch or arrange for self collection
(Express Shipping charges still applies for all urgent orders if you've arranged for self collection)
Processing time: 1-2 weeks
Shipping time will depend on your chosen delivery service provider.
TYPOCRAFT STORE shall not be held responsible and/or liable for any loss or damage once the order is dispatched, including but not limited to:
- Mistakes made by carriers
- Wrong addresses given by customers
- Damage to orders by postal service
- PO box issues
- Stolen packages after delivery
Shipping Service Related Impact due to Covid-19
EXPECT DELAYS. Our carriers have informed us of delays due to record-breaking e-commerce orders, COVID-19 closures and safety concerns, as well as weather events. Your order may be impacted by these delays.
All orders outside of Singapore may experience a delay due to high demand and restrictions posed by COVID-19.
When your order has been shipped you will receive a second email with your shipping notification via email provided within 4-7 business days from placing your order. Business days do not include holidays and weekends.
Expect major delays in standard shipping during this time and with expedited, Xpress or priority shipping. Our carriers can no longer guarantee regular or on-time shipping estimates given the current global situation as they accommodate the increased service demands with mail and parcel delivery of Christmas-level volumes of mail and limited staff.
If your tracking shows a label has been created:
We are preparing to ship your package or it could still be at the post office. Many carrier facilities are operating at full capacity with a backlog of scanning packages due to limited staff. There may not be updated tracking events for you to check on until your parcel has been scanned and sorted, or is Out for Delivery.
If your order is in transit:
Kindly note that your package may be held by the carrier for delivery at a later date due to the world circumstances beyond their control as carriers quarantine some packages. There may not be updated tracking events for you to check on until your parcel is Out for Delivery.
There is nothing more to do your your part, we're taking good care of your order!
If you would like to track your order, opt for the expedited shipping options.
The good news—We have had MANY orders on-time. Your order is not guaranteed to be late but this is just a precautionary step we need to take to inform you of the current global situation and possibility of expected delays.
Thank you in advance for your patience!